Refund policy
Our Return Policy
Not quite right? No worries! If you’ve changed your mind, you can return your items within 30 days for a store credit (valid for 12 months).
The Fine Print:
- Items must be "as new" unworn, unwashed, and with tags on.
- We can't accept returns on sale items.
- Return shipping costs are covered by the customer.
Faulty items:
If something isn't right with your garment, we want to fix it! Email hello@lovebugcollective.com.au with a photo of the issue and your order number.
We’ll offer a full refund or replacement for any manufacturing faults.